Rough time with a dead battery

Shop local? Shop Reedley? Recently, I parked right in front of [the] Napa Auto parts store and went across the street for a few minutes and came back to a dead battery. I popped up the hood and went in to the store. There was not one customer inside but me and two workers. Another was behind the counter, seated behind a desk.

I asked if they sold batteries and he said “yes.” I told him my car is right in front of your door with the hood up and asked if they could put a new one in for me. He said that they don’t install batteries and didn’t even offer to loan me a 3/16 tiny wrench so I could install it. At 88 years old, I can still change a battery.

I called Michael’s Towing and said I had a dead battery and that I needed a tow truck. He asked if I needed a battery or jump start and said that they had batteries. I told him to bring a new battery. A few minutes later, he arrived with a new battery and was a very likeable and friendly person. I believe his name was Andres. He put a little meter to the battery and said it was no good. He installed and checked the new one to make sure it was putting out enough amperage.

Fact or fiction? Believe it or not, fact.

Cass Rodriguez

Reedley

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